Shipping policy
Shipping Policy
Fast, Trackable Delivery for Every Printisian Order
At Printisian, we make shipping simple, transparent, and reliable. Whether you are ordering a complete printer kit, accessories, or consumables for daily production, your order will be processed quickly and shipped with tracking.
Free Shipping
Printisian Kits
Free standard shipping is available for Printisian printer kits in our standard delivery regions.
Accessories & Consumables
Free standard shipping is available on accessories and consumables orders over $199.
Free shipping is applied automatically at checkout. No promo code is required.
For remote areas, special regions, or destinations outside our standard delivery coverage, an additional shipping fee may apply. The final shipping cost will be shown at checkout before payment.
Processing Time
Orders are usually processed and shipped from our fulfillment center within 1–3 business days.
Once your order has shipped, you will receive a shipping confirmation email with a tracking link.
Tracking information may take 1–3 business days to update after the parcel is handed over to the carrier. This is normal during carrier processing and international transit handoff.
Shipping Time & Cost
Shipping times and costs vary depending on your destination, shipping method, order value, and service level.
Please refer to the shipping table below for country- and region-specific delivery methods, estimated transit times, and shipping costs.
Important: The delivery times shown in the table are calculated from the date the tracking code is activated, not from the order confirmation date.
Shipping Table
| Country / Region | Shipping Method | Estimated Delivery Time | Shipping Cost |
|---|---|---|---|
| United States, 48 Contiguous States | International Standard | 5–10 business days | Free on $199+, $10 below $199 |
| United Kingdom, Germany, France, Italy, Spain | International Standard | 6–10 business days | Free on $199+, $10 below $199 |
| Austria, Poland | International Standard | 6–10 business days | Free on $199+, $10 below $199 |
| Belgium, Bulgaria, Croatia, Estonia, Hungary, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Slovakia, Slovenia | International Standard | 8–12 business days | Free on $199+, $10 below $199 |
| Czechia, Denmark, Finland, Greece, Ireland, Romania, Sweden | International Standard | 10–14 business days | Free on $199+, $10 below $199 |
| Malaysia, Philippines, Singapore, South Korea, Thailand, Vietnam, Japan | International Standard | 10–14 business days | Free on $199+, $10 below $199 |
| Canada | International Standard | 8–12 business days | From $15 |
| Australia, New Zealand | International Standard | 6–10 business days | Free on $199+, $10 below $199 |
| Iceland, Norway, Switzerland, Türkiye, Ukraine | International Standard | 8–12 business days | Free on $199+, $10 below $199 |
| Hong Kong SAR, Taiwan | International Standard | 3–7 business days | Free on $199+, $10 below $199 |
| Hong Kong SAR, Taiwan | Domestic 2-Day Express | 2 business days | From $15, SF Express |
| Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands, Guam, American Samoa, Northern Mariana Islands, APO/FPO addresses, Brazil, Chile, Colombia, Cyprus, Gibraltar, Israel, Liechtenstein, Macao SAR, Marshall Islands, Mexico, Micronesia, Monaco, Palau, Portugal, South Africa | International Expedited | 5–20 business days | From $20 |
| Spain: Canarias, Las Palmas, Lanzarote, Illes Balears, Melilla, Santa Cruz de Tenerife | International Expedited | 5–20 business days | From $20 |
| Iceland: Hveragerði, Reykjavik | International Expedited | 5–20 business days | From $20 |
| Norway: Skien | International Expedited | 5–20 business days | From $20 |
| Rest of the World | International Expedited | 5–20 business days | From $30 |
Delivery Coverage
Some destinations may not be available for delivery due to carrier limitations, customs restrictions, or remote-area service coverage.
Currently unavailable: Isle of Man.
If your country or region is not available at checkout, please contact us before placing an order.
Duties, Taxes & Customs Fees
Import duties, taxes, VAT, or customs fees may be charged by your local customs authority.
These charges are the responsibility of the customer unless otherwise stated. Printisian is not responsible for delays caused by customs clearance, local import procedures, or unpaid duties and taxes.
Delivery Delays
Estimated delivery times are provided as a reference and may vary due to customs processing, carrier delays, weather conditions, holidays, remote-area delivery, or other circumstances beyond our control.
If your tracking information has not updated for several business days, please contact us and we will help check the shipment status.
Returns & Refunds
For returns, exchanges, and refunds, please refer to our Return & Refund Policy.
Please contact us before sending any item back. Returns sent without prior approval may not be accepted.
Need Help?
If you have any questions about shipping to your country or region, please contact us before placing your order.
Email: info@printisian.com