Terms of service
Terms of Service
1. Overview
Welcome to Printisian.
This website is operated by YUFEA LIMITED, trading as Printisian. Throughout this website, the terms “we”, “us” and “our” refer to YUFEA LIMITED and Printisian.
By visiting our website, using our services, or purchasing products from us, you agree to these Terms of Service. Please read these Terms carefully before using our website or placing an order.
If you do not agree to these Terms, please do not use this website or purchase products from Printisian.
2. Company Information
Printisian is operated by:
YUFEA LIMITED
Trading Name: Printisian
Website: https://printisian.com
Email: info@printisian.com
Business Address: Flat/Rm 917B, 9/F, Blk A, New Mandarin Plaza, No. 14 Science Museum Road, Tsim Sha Tsui, Hong Kong
Business Phone: +86 134 2227 7843
Business Registration No.: 76094605
3. Products and Services
Printisian sells handheld inkjet printers, ink cartridges, printer modules, and related accessories for industrial marking, product coding, packaging coding, batch printing, date printing, barcode printing, QR code printing, logo printing, and serial number printing.
Our products are commonly used on packaging materials such as cartons, plastic, metal, glass, wood, fabric, cables, and other industrial or commercial surfaces.
We make reasonable efforts to display product descriptions, specifications, images, prices, and availability accurately. However, product appearance, packaging, accessories, or specifications may vary slightly due to product updates, manufacturing differences, screen settings, or supplier changes.
We reserve the right to update, modify, discontinue, or limit any product or service at any time without prior notice.
4. Orders
When you place an order through our website, you are making an offer to purchase our products.
An order is only accepted after we confirm the order and receive successful payment. We reserve the right to refuse, cancel, or limit any order at our discretion.
We may cancel or refuse an order for reasons including, but not limited to:
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inaccurate product pricing or availability;
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incomplete or incorrect customer information;
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payment failure or suspected fraudulent payment;
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shipping restrictions;
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suspected misuse, unauthorized resale, or unlawful activity.
If we cancel an order after payment has been made, we will issue a refund according to our refund process.
5. Pricing and Payment
Product prices are displayed on our website and may change without notice.
Unless otherwise stated, prices do not include shipping fees, customs duties, import taxes, VAT, brokerage fees, or other charges required by the destination country or region.
Payment must be completed before an order is processed or shipped. You agree to provide accurate and complete billing, payment, and contact information when placing an order.
We reserve the right to correct any pricing errors, product information errors, or order errors at any time, including after an order has been submitted.
6. Shipping and Delivery
Shipping options, estimated delivery times, shipping fees, and available destinations are described in our Shipping Policy.
Delivery times are estimates only and are not guaranteed. Actual delivery time may be affected by customs clearance, courier delays, local holidays, weather conditions, incorrect shipping information, or other events beyond our control.
Customers are responsible for providing accurate and complete shipping information. We are not responsible for failed delivery, delivery delay, additional shipping fees, or lost packages caused by incorrect or incomplete shipping details provided by the customer.
For international orders, customs duties, import taxes, VAT, brokerage fees, or other local charges may apply. Unless otherwise clearly stated at checkout, these charges are the responsibility of the customer.
7. Returns and Refunds
Returns, refunds, exchanges, and order cancellations are handled according to our Return and Refund Policy.
Please review our Return and Refund Policy before placing an order. Returned products must meet the conditions stated in that policy.
We reserve the right to refuse returns or refunds that do not meet our return requirements.
8. Product Warranty and Consumables
Certain Printisian products may be covered by a limited warranty. Warranty coverage, warranty periods, exclusions, and the warranty process are described in our Product Warranty policy.
Ink cartridges and other consumable items may have different warranty or return conditions due to their usage nature, shelf life, storage requirements, and packaging condition.
Use of non-Printisian cartridges, refilled cartridges, or unauthorized accessories may affect product performance and may void the applicable warranty.
9. Customer Responsibilities
You agree to use our products only for lawful and appropriate purposes.
You are responsible for ensuring that the products you purchase are suitable for your intended use, printing material, production environment, and local compliance requirements.
You may not use our products or website for any unlawful, fraudulent, restricted, or unauthorized purpose.
You may not misuse our website, interfere with its security, transmit harmful code, collect personal information from others, or attempt to access any part of the website without authorization.
10. Intellectual Property
All content on this website, including but not limited to text, images, product photos, graphics, videos, logos, icons, product names, designs, layouts, and brand materials, is owned by or licensed to YUFEA LIMITED / Printisian.
You may not copy, reproduce, modify, distribute, publish, display, sell, or exploit any part of our website or brand materials without our prior written permission.
Printisian’s name, logo, product names, and design elements are brand assets of Printisian and may not be used without authorization.
11. Third-Party Services and Links
Our website may use third-party services, including payment providers, shipping providers, analytics tools, website apps, and Shopify-related services.
Our website may also contain links to third-party websites. We are not responsible for the content, policies, security, or practices of any third-party website or service.
Your use of third-party services may be subject to their own terms and policies.
12. Privacy
Your use of our website is also subject to our Privacy Policy.
By using our website or placing an order, you acknowledge that we may collect and process personal information as described in our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, protect, and share personal information.
13. Errors and Inaccuracies
Occasionally, information on our website may contain errors, inaccuracies, or omissions related to product descriptions, prices, promotions, shipping fees, delivery times, product availability, or other content.
We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice. We may also change or update information or cancel orders if any information is inaccurate.
14. Disclaimer of Warranties
Except as expressly stated in our Product Warranty policy, our website, services, and products are provided on an “as is” and “as available” basis.
We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.
We do not guarantee that our products will meet every specific customer requirement, production condition, surface material, or application scenario unless this has been confirmed by us in writing.
15. Limitation of Liability
To the maximum extent permitted by applicable law, YUFEA LIMITED, Printisian, and our directors, employees, suppliers, partners, service providers, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, services, or products.
Our total liability for any claim related to a product purchase shall not exceed the amount paid by the customer for the relevant product.
16. Indemnification
You agree to indemnify and hold harmless YUFEA LIMITED, Printisian, and our directors, employees, suppliers, partners, service providers, and affiliates from any claim, loss, damage, liability, or expense arising from your breach of these Terms, your misuse of our products, your violation of any law, or your infringement of any third-party rights.
17. Termination
We may suspend or terminate your access to our website or services if we believe you have violated these Terms or used our website or products in an unlawful, fraudulent, harmful, or unauthorized manner.
The provisions relating to intellectual property, limitation of liability, indemnification, governing law, and any provisions that by their nature should survive termination will continue to apply after termination.
18. Governing Law
These Terms of Service and any separate agreements under which we provide products or services shall be governed by and construed in accordance with the laws of Hong Kong SAR.
Any dispute arising from or relating to these Terms, our website, or purchases made through our website shall be subject to the applicable jurisdiction of the courts of Hong Kong SAR.
19. Changes to These Terms
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates on this page.
It is your responsibility to check this page periodically for changes. Your continued use of our website after any changes are posted constitutes acceptance of those changes.
20. Contact Information
Questions about these Terms of Service should be sent to us at:
YUFEA LIMITED
Trading Name: Printisian
Website: https://printisian.com
Business Address: Flat/Rm 917B, 9/F, Blk A, New Mandarin Plaza, No. 14 Science Museum Road, Tsim Sha Tsui, Hong Kong
Business Phone: +86 134 2227 7843
Business Registration No.: 76094605